Privacy Policy
This policy explains how Fencing Company Nuneaton handles personal information when you use fencingcompanynuneaton.co.uk, call us, or submit a quote enquiry.
See also: Terms & Conditions · GDPR Policy · Cookies Policy
Last updated: 9 June 2026
Who we are
Fencing Company Nuneaton - Installations and Repairs Contractor (Fencing Company Nuneaton) provides fencing installation and repair services across Nuneaton, Warwickshire and surrounding areas. Our contact address is 7 Elderberry Drive, Nuneaton, CV10 9AR. Email: info@fencingcompanynuneaton.co.uk. Phone: 02476 570450.
For data protection purposes, Fencing Company Nuneaton is the data controller for personal information described in this policy.
What information we collect
We collect information you provide when enquiring about fencing work, including:
- Name and contact details (phone number, email address)
- Property postcode and address where fencing work is required
- Details of your enquiry (fence type, approximate length, repair or installation, access notes)
- Photographs of existing fencing or boundaries that you choose to upload
- Records of calls, emails and messages relating to quotes and booked work
We do not routinely collect special category data. Please do not send sensitive personal information unless it is necessary for your enquiry.
How we use your information
We use personal data to:
- Respond to quote requests and assess fencing scope
- Prepare and send written quotes for garden, commercial and security fencing
- Schedule surveys, installation and repair visits
- Communicate about booked work, access arrangements and payment
- Maintain business records for accounting and dispute resolution
- Improve our website and services where anonymised data allows
Our lawful bases under UK GDPR include contract (where work is booked), legitimate interests (responding to enquiries and running our business), and consent where required (for example, non-essential cookies).
Quote form (Tally)
Our online quote form is hosted by Tally (Tally BV). When you submit the form, your data is processed by Tally on our behalf to deliver enquiries to us. Tally may process data in the EU/EEA. See Tally's privacy documentation at tally.so/help/privacy-policy.
Sharing your information
We do not sell personal data. We may share information with:
- Sub-processors that help us operate (for example, form hosting, email, accounting software)
- Professional advisers where legally required
- Authorities if required by law
We require processors to protect data appropriately and use it only for agreed purposes.
How long we keep data
Enquiry and quote records are typically kept for up to six years after our last contact, or longer where required for tax, warranty or legal purposes. You may ask us to delete data earlier where we have no overriding reason to retain it.
Your rights
Under UK data protection law you may have the right to access, rectify, erase, restrict or object to processing, and to data portability where applicable. You may also withdraw consent for processing that relies on consent.
To exercise your rights, contact info@fencingcompanynuneaton.co.uk. You may complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Security
We take reasonable steps to protect personal data against unauthorised access, loss or misuse. No online transmission is completely secure; please avoid sending unnecessary sensitive information.
Changes
We may update this policy from time to time. The date at the top of this page shows when it was last revised.